Website Terms & Conditions

1. General use of this website

By using the Star Mallets website, you agree to use it lawfully and in a way that does not interfere with the website, its content, or other users. We may update or remove website content, products, pricing, and availability without notice.

2. Product information

We aim to keep product descriptions, images, dimensions, weights, colours, and pricing accurate. Because many products are handmade, custom-built, or finished to order, minor variations in colour, finish, weight, dimensions, and presentation may occur.

3. Orders and enquiries

Submitting an order request, contact form, or checkout request through this website does not guarantee acceptance. Orders remain subject to confirmation, availability, shipping review, and final approval by Star Mallets. We may decline, cancel, or adjust an order request where product availability, pricing, freight, or configuration details require correction.

4. Pricing and shipping

Unless stated otherwise, prices on this website are shown in Australian dollars. Shipping charges may be quoted separately or confirmed after review, particularly for customised items or orders requiring manual freight calculation. We may correct pricing or shipping errors before accepting an order.

5. Custom and made-to-order products

Where a product is customised, built to specification, or made to order, the final product will be based on the configuration and information supplied at the time the order is confirmed. You are responsible for reviewing your selected options and contact details before submitting a request.

6. Intellectual property

All website content, including text, product photography, branding, graphics, and layout, remains the property of Star Mallets unless otherwise stated. You must not copy, reuse, reproduce, or distribute website content without prior written permission.

7. Third-party links and services

This website may include links to third-party services or websites. Those links are provided for convenience only. Star Mallets is not responsible for third-party content, security, availability, or practices.

8. Liability

To the extent permitted by law, Star Mallets is not liable for indirect, incidental, or consequential loss arising from the use of this website, reliance on website content, or temporary website unavailability. Nothing in these terms excludes rights or remedies that cannot be excluded under Australian Consumer Law.

9. Privacy

Information submitted through this website is used to respond to enquiries, process order requests, and operate the business. By using the website, you agree to the collection and use of information reasonably required for those purposes.

10. Governing law

These terms are governed by the laws of Australia. Any disputes relating to the website or its use will be handled in the applicable Australian jurisdiction.

11. Updates to these terms

We may update these website terms and conditions from time to time. The current version published on this page applies from the date it is posted.